Delete your ShakTalk account

This page explains how to delete your account and what happens to your data.

Option 1: in the app

1. Open ShakTalk and sign in.
2. Tap your profile picture at the top right to open Profile.
3. Tap Delete account and confirm.

Option 2: by email

Send an email to support@shaktalk.com with the subject "Delete my ShakTalk account", from the email address you use to sign in. We will confirm the request and complete it within 30 days.

What is deleted

• Your account: name, email address, profile photo and profile settings (language, age, voice).
• Your conversation history: transcripts and any call recordings.
• Your plan details.

What may be kept

• Copies in encrypted backups, removed within a further 90 days.
• Records we must keep by law, such as payment records, for the period the law requires.
• Messages you said in a call remain in your partner's own conversation history, as they took part in the call.

Purchases made through the App Store or Google Play are managed by Apple or Google. Deleting your account does not cancel a store subscription: cancel it in your store account settings.

More detail: Privacy Policy.